E-IMDS Privacy and Terms

What personal information do we collect from you?

  • Personal information refers to information about the user which can be used to contact or identify the user, and information concerning about the user use of our website and activities at our website that may be connected to the user.

  • Personal information is collected from you when you create an IMDS School account or register for a course, create or modify your online account, complete a “contact us” form, download content, make a purchase, or otherwise communicate with us. The types of information we may collect directly from you include your name, username, email address, postal address, phone number, employer’s name, transactional information (including services purchased or subscribed to and billing address), as well as any contact or other information you choose to provide.

  • In some cases, where another user (like an administrator) create an account on your behalf and provide your information, including your personal information in order to register or to record your participation in a course. If you are an employee of one of our customers and would no longer like us to process your information, please contact your employer and us at the contact information provided.

  • Information related to the courses you attend is stored in IMDS, along with evidence of attendance and test results.

How do we utilize your personal information

  • We use information provided by the user to provide you with the information you requested; confirm and manage communications related to an order; respond to your comments, questions, and requests; and provide customer service and support.

  • We also use the information we collect about you to send you information related to your purchases.

  • Information about our users may be employed to investigate and prevent fraudulent transactions, unauthorized access to IMDS School services, and other illegal activities.

  • We also use personal information to understand the user behaviour and the overall experience on our website.

How do we protect your personal information/data

IMDS School do not sell, trade, or rent the personal information collected and will share your personal information/data only in the specified scenarios listed below.

  • For purchases paid for by credit card on our online store, your information is used to get approval from your credit card company.

  • We may disclose your information to a third party if (i) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; (ii) to protect the security or integrity of IMDS School service; (iii) to protect IMDS School, our customers, or the public from harm or illegal activities.

  • We may also share or refer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Credit/Debit Card Transactions

  • IMDS School does not store your credit card information in our systems. All credit card transactions are processed using secure encryption – the same level of encryption used by leading banks. The credit card transactions are handled by PayPal
    In the case of a suspicious or declined transaction, our company may contact you to confirm the validity of the card and ensure your identity, or to cancel that transaction with full notification.

  • In the event that an order cannot be completed, please contact us (info@imdsgroup.com). If our website cannot establish a secure connection, we will not risk your confidential information.

  • Similarly for Stripe transactions, IMDS School does not store your card information into the system, unless you checked the box to "remember card", in which, Stripe will automatically remember your card information. To cancel that, do contact us.